Privacy Policy

Introduction

Move Medicine (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. We comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Personal Health Information Protection Act (PHIPA).

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Appointment Requests: Information submitted through our online appointment request form, including preferred service, timing, and general inquiry details.
• Website Usage Data: Non-identifying information such as browser type, pages visited, and referring URLs, collected through analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and appointment requests
• Schedule and manage appointments
• Communicate with you about your care or our services
• Improve our website and services
• Comply with legal and regulatory obligations

Consent

By submitting information through our website forms, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to protect data transmitted between your browser and our servers.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services (for example, sharing information with referring healthcare providers with your consent).

Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact our Privacy Officer at [email protected] or call us at (705) 222-8889.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: